Privacy Policy

Welcome to To Maternity & Beyond. This is your space to feel informed, empowered, and supported as you prepare for birth and parenthood. Whether you're excited, nervous, or somewhere in between, you're not alone on this journey. 

I value your trust and am committed to protecting your privacy. This Privacy Policy explains how I collect, use, store, and safeguard your personal information when you: 

• Visit my website 

• Book hypnobirthing courses, antenatal classes, or infant feeding sessions 

• Attend services in person (Grove, Wantage, and surrounding Oxfordshire areas) 

• Participate in online sessions (within a 15-mile radius) 

Your privacy matters to me, and I'm transparent about how your information is handled throughout our work together. 

1. What personal data I collect 

I may collect: 

• Your name and contact details (address, email, phone number) 

• Details of your pregnancy (e.g. due date, birth preferences) 

• Booking and payment information 

• Emergency contact details 

• Any health information you choose to share that’s relevant to class safety 

• Communications between us (emails, messages, forms) 

2. How I collect your data 

I collect data when you: 

• Enquire via my website, email, or phone 

• Book and pay for a class 

• Complete registration or health forms 

• Communicate with me before, during, or after a course 

3. How I use your data 

I use your personal information to: 

• Process bookings and payments 

• Provide antenatal and hypnobirthing classes 

• Communicate with you about your course 

• Tailor content to your needs (including health and safety considerations) 

• Maintain records for legal, tax, and insurance purposes 

4. Legal basis for processing 

I process your data under: 

• Contract – to deliver the services you’ve booked 

• Legal obligation – to comply with UK law (e.g. accounting, safeguarding) 

• Consent – where you’ve agreed to receive marketing or share health details 

5. Sharing your data 

I will never sell your data. I may share it with: 

• Payment processors (e.g. Stripe, PayPal) 

• Email service providers 

• Relevant authorities if there are safeguarding concerns 

• My professional insurers (if required by law) 

6. Safeguarding 

If I believe you, your baby, or another person may be at risk of harm, I have a legal and ethical duty to share relevant information with the appropriate safeguarding authority. 

7. Data retention 

I will keep your personal data only as long as necessary: 

• Booking and course records: 7 years (for insurance and legal requirements) 

• Marketing consent: until you withdraw consent 

• Enquiry emails: up to 12 months 

8. Your rights 

Under UK GDPR you have several rights: 

• Right to be informed — to receive clear information about how we use your data. 

• Right of access — you can ask for a copy of what we hold about you (a subject access request). We will respond without undue delay and at latest within one month (this can be extended to three months for complex requests; we will tell you if we need more time).  

• Right to rectification — ask us to correct inaccurate or incomplete data.  

• Right to erasure — ask us to delete your data in some circumstances (there are exceptions where we must keep records for legal reasons).  

• Right to restrict processing — you can ask us to pause certain uses of your data.  

• Right to data portability — where relevant, you can ask for copies of your data in a structured, machine-readable format.  

• Right to object — you can object to certain processing, including direct marketing; if you object to marketing we will stop.  

• Rights in relation to automated decision making and profiling — not relevant for normal class admin, but we will tell you if we ever use automated profiling.  

• Right to withdraw consent — if we rely on consent for processing (for example marketing or explicit health data consent), you can withdraw it at any time and this won’t affect processing done while consent was valid.  

9. Cookies and website tracking 

My website uses cookies to improve your experience and monitor site performance. You can adjust your browser settings to refuse cookies if you prefer. 

10. Changes to this policy 

I may update this policy from time to time. The latest version will always be posted on my website. 

11. Complaints 

If you have concerns about how your data is handled, please contact me first. You also have the right to complain to the Information Commissioner’s Office (ICO): www.ico.org.uk